Reference

Legal Conditions That Govern Your Account

Your access to 1bdtk1 and any account activity — including deposits via bKash, Nagad, or Rocket — is subject to the conditions set out here. Whether these conditions apply to you depends on your local law and the eligible regions we serve.

Jurisdiction-dependent accessAccount eligibility rulesbKash, Nagad, Rocket payment conditionsYour rights on requestBangladesh-applicable terms
1bdtk1 Legal Conditions That Govern Your Account
HOW WE HANDLE THIS

Data, Cookies, Security and Your Account Rights

We take our obligations around your data seriously. Here is how we handle each key area — from what we collect to how long we keep it and what you can ask us to do with it.

Data Collection and Use

We collect the details you provide at account registration and any payment information linked to your bKash, Nagad, or Rocket wallet. We use this only to operate your account and meet legal obligations.

Cookies and Site Behaviour

Our site uses cookies to keep your session active and to remember your account preferences. You can adjust cookie settings in your browser at any time without losing your account access.

Account Security Practices

Account access is protected by OTP verification sent to your registered mobile number. We do not store full wallet credentials — only the reference details needed to process your Rocket or Nagad transfer.

Data Retention and Deletion Requests

We retain account data for as long as required by applicable law. You can request a copy of your data or ask us to delete it by contacting support — we respond to verified requests in writing.

LEGAL CONTACT PATHS

Reach Us for Legal or Account Questions

If you have a question about these conditions, want to request a copy of your data, or need to raise a legal concern about your account, our support team handles those requests directly. Reach out through any of the channels below and we will respond to legal queries with a written reply.

Live Chat Open the chat widget from any page on 1bdtk1. Use it to flag a legal concern or account eligibility question and we will escalate it to the right team.
Email Support Send your legal query or data request to our support email. Include your registered account details so we can verify your identity before responding.
Account Help Desk Log into your account and use the Help section to submit a formal request. This path is useful for jurisdiction queries tied to your bKash or Nagad wallet.

Common Questions About These Conditions

These are the questions we hear most often about how our legal conditions work, what your rights are, and how to act on them.

Access depends entirely on your local law and the eligible regions we serve. It is your responsibility to confirm that using this platform is lawful in your location before opening an account.

Yes. Contact our support team via email or the in-account Help section. Include your registered account details so we can verify your identity and process the request in writing.

We retain payment reference data only for as long as required by applicable law. Once the retention period ends or a verified deletion request is processed, those details are removed from our records.

We publish the revised version on this page with the effective date noted. Continuing to use your account after that date means you have accepted the updated conditions.

Stop using the platform and contact our support team to close your account. We will confirm the closure in writing and handle any pending Rocket or bKash withdrawal in line with current conditions.

Disputes are handled according to the governing law set out in our full terms document. You can request a copy of that document through our support email or live chat at any time.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.