Reference

How 1bdtk1 Handles Your Personal Information

This Privacy Policy explains what data we collect when you open an account, make a deposit via bKash, Nagad, or Rocket, and use the platform — and how we keep that information secure.

Account data protectionbKash, Nagad, Rocket payment privacyCookie and device data clarityYour right to request data deletion

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HOW WE PROTECT DATA

Security, Cookies, Retention and Account Access

We apply SSL encryption across all account pages and payment flows — including the screens where you enter your bKash mobile number or confirm a Nagad transfer. Your password is stored in hashed form; we never hold it in plain text. Cookie data collected on the platform is used for session management and basic analytics only, not sold or passed to ad networks. You can clear or block cookies through your mobile browser settings, though some account functions may not work correctly without session cookies active.

SSL Encryption

Every account login, wallet top-up screen, and payment confirmation page runs over SSL. This covers bKash, Nagad and Rocket payment entry points so your wallet credentials stay protected in transit.

Cookie Management

We use session cookies to keep you logged in and functional cookies to remember your language preference. Analytics cookies track page performance anonymously. You control cookie settings through your browser.

Data Retention Schedule

Account identity records are held while your account is active and for a period after closure as required by applicable rules. Transaction logs for bKash, Nagad and Rocket payments follow a separate retention cycle.

Data Access Requests

You can request a full export of the personal data we hold on your account. Submit the request via live chat or support email with your account reference and we will process it through our data team.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you have a question about your data, want to update your account details, or need to request deletion of your information, our support team handles privacy requests directly. Reach us through live chat on the platform, or send a message via our support email. When you contact us about a privacy matter, include your registered account identifier so we can locate your records without delay.

What We Collect and Why We Collect It

1bdtk1 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect your name, contact details, and the payment method you register — whether that is bKash, Nagad, or Rocket. Each of these wallet connections generates transaction records that we store to process withdrawals, verify account identity, and resolve any payment

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disputes. We also collect device and session data: your browser type, IP address, and how you navigate the platform. This helps us detect unusual login activity and keep your account secure. If you contact our support team, the conversation log is retained so follow-up queries are
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handled with full context. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, or Rocket is limited strictly to what those processors need to complete your transaction. Retention periods vary by data type — account identity records
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are held for as long as your account remains active, while session logs are cycled on a shorter schedule. You can request a copy of the data we hold on your account at any time through our support channel. Availability of this platform and the rights
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described here depend on local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on 1bdtk1

Below are the questions we hear most often about how your data is handled, what rights you have, and what happens to your payment records. Eligibility to exercise certain rights may depend on local law and your covered region.

We collect your name, email or mobile number, and the payment wallet you register — bKash, Nagad, or Rocket. Device and IP data is also logged at login to monitor account security.

No. Your wallet details are shared only with the payment processor needed to complete that specific transaction. We do not sell or share payment data with third-party advertisers.

Contact our support team via live chat or email, quote your registered account reference, and ask for a data export. Our data team will handle the request and respond with your records.

Yes. Send a deletion request through our support email or live chat. We will remove your data subject to any retention obligations required by applicable rules in your region.

Transaction records for Rocket, bKash and Nagad are retained for a defined period after each transaction to support dispute resolution. After that period they are cycled out of active storage.

We use session cookies for login continuity and anonymous analytics cookies for page performance. You can block or clear cookies in your mobile browser settings, though account login may be affected.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Info1Bdtk1 Glossary InfoFAQ

How 1bdtk1 Handles Your Personal Information

Security, Cookies, Retention and Account Access

SSL Encryption

Cookie Management

Data Retention Schedule

Data Access Requests

How to Reach Us About Your Privacy

Common Questions About Your Privacy on 1bdtk1

01 What personal data does 1bdtk1 collect when I open an account?

02 Does 1bdtk1 share my bKash or Nagad details with anyone?

03 How do I request a copy of the data 1bdtk1 holds on me?

04 Can I ask 1bdtk1 to delete my personal data?

05 How long does 1bdtk1 keep my Rocket payment transaction records?

06 What cookies does 1bdtk1 use and can I turn them off?

Privacy Policy

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